Refunds & Returns
You may return your watch band to us within 30 days of delivery. This is subject to the following:
- It should be unused and in it’s original packaging and in the same condition as your received it.
How To Return Your Item
If you aren’t the actual purchaser (e.g. you obtained the product as a present), make sure you get in touch with Customer Service.
If you’re the purchaser, please start process by completing the form below. You will get an e-mail with instructions on the way to send the item back. When your item is received and examined, we’ll send you an e-mail informing you with the approval or rejection of your return.
If we approve your return and:
- In the event you requested a shop credit, you will get an email with an electronic gift certificate number to the value of your return.
- In the event you requested a reimbursement it will take as much as 5 working days for the transaction to show up on your own bank or credit card statement.
- In case your returned product is broken (either on your part, or during transportation), you might not get the full product value credit.