shipping information

ORDER PROCESSING

Normal order processing can take between 1 – 5 business days (Monday – Friday).

SHIPPING TIMES

Delivery Times: (After Item Has Been Shipped)

  • USA: 6 – 10 Working Days (With Tracking Number)
  • CAN: 6 – 10 Working Days (With Tracking Number)
  • AUS: 6 – 10 Working Days (With Tracking Number)
  • UK: 6 – 10 Working Days (With Tracking Number)
  • Rest Of The World 2 – 3 Weeks (With Tracking Number)

Please Note: Tracking numbers are available 5-7 days after the item has been shipped. Customers may track their orders from our main menu: Track My Order

CUSTOMS & IMPORT CHARGES

As all our items are shipped from abroad you may be subject to custom and import fees. These import and custom charges are imposed by the delivery address country and we aren’t able to estimate the applicable charges. Import and customs costs are the sole responsibility of the receiver and not incorporated into the cost of shipping.

SHIPPING TIMES

Please note that all shipping times are given as estimates and therefore not guaranteed. Order processing times (which is generally are next business day) may also delay the delivery process. Please order early, should you require an item by a certain date, to avoid any disappointment.

CURRENCY

When your browse our store, our website may display your local currency. This info is offered to assist you to gauge the cost of the item in your local currency. Please note that this is only a rough estimate, since this is a currency conversion offered by a 3rd party.

All payments will be in US Dollars.

SHIPPING DELAYS

We offer a 30 Day MONEY BACK GUARANTEE. If you do not receive your items after 30 days* since it was dispatched from our warehouses, we will give you a full refund. Please note refunds will be credited back to the original purchaser.

*Please be aware that delays don’t happen often and are usually caused by adverse weather conditions or customs.

HOW TO TRACK YOUR ORDER

Within your order confirmation email is a tracking number which you can use to track your order.

If you have any questions relating to your purchase, please contact us.